• Capture New Enquiries

  Collect leads from your website, forms, booking links and conversations.

• Track Leads in One Pipeline

  See where each enquiry is up to, instead of relying on memory or scattered inboxes.

• Respond and Follow Up Faster

  Use email and SMS tools to send acknowledgements, reminders and simple follow-up.

• Manage Bookings or Quote Requests

  Give potential clients a clearer next step and keep the process moving.

• Keep Client Conversations Together
  View conversations in one central inbox so your team can follow what is happening.

• Build Reviews and Repeat Business

  Use review requests, reactivation and nurture tools to stay connected after the first job.

• QuickStart Setup Call Included

  We help you understand where to start and how to set up your first client journey.

• No Lock-In

  Try it for 14 days. Continue for A$149/month only if it is the right fit.

• Australian-Based Human Support

  Helpful guidance when you are setting up, getting unstuck or improving your follow-up process.

Included with your ShapeShift CRM trial

🎁 Starter lead follow-up workflow

A simple enquiry follow-up template to help you respond faster.

🎁 Booking and calendar tools

Let potential clients book a time or request the next step without back-and-forth.

🎁 Review request template

Make it easier to ask happy clients for reviews after the work is complete.

🎁 Website form and landing page templates

Create simple enquiry pages, forms or booking flows inside ShapeShift CRM.

🎁 Basic nurture template

Stay in touch with leads or past clients without starting from scratch.

SMS, calls, email sending, AI features and premium integrations are usage-based and billed separately.